The following are a selection of papers from conferences and published articles.
3rd World Congress for Software Quality 2005
The Mature Approach to Agility.
A Risk based approach to setting Target Profiles for Software of various Safety Criticality.
QUATIC2004 Porto Portugal
I was asked by the organising committee to present at QUATIC2004 as the main invited speaker.
I also was involved in a panel discussion on Managing Information Technology, and gave a tutorial on STARS to an enthusiastic audience.
SPICE 2004 Lisbon, Portugal
Two individual and one team papers accepted:
eXtreme Programming versus Process Assessment
Process Improvement and culture
Also co-author on Reuse of Pre-Developed Software and Process Assessment study for ESA. PAPDS
Invited panelist for the conference closing panel on the future of SPICE.
SPICE2003. ESTEC. Noordwijk Netherlands
SPiCE for SPACE and Risk for Space tutorials.
ISPE 2003. Madeira International Society for Production Engineering and Concurrent Engineering Conference
I was invited as a Track Chairman and coordinator.
It was a 3 session Track in Conference on "Business and virtual project teams in dynamic collaborative networks". Proceeding published under Concurrent Engineering. ISBN 90 5809 625 4.
Two papers published in proceedings: one on STARS - virtual teams, and co-author for "ICT and E-Work in European SMEs", authored by Patrizio di Nicola.
ICSE 2002 Paris, France
Applying SPICE http://www.spiceworld.hm/www/spiceworld.html SPICE is not just a FLAvour of the month
Software Engineering Australia
Presentation and Proceedings of the 1997 Conference
Australian Quality Congress
Presentation and Proceedings of the 1998 Conference co-hosted by the American Society for Quality (Western division) and the Australian Organization for Quality.
SPICE2000. Limerick, Ireland June 2000
Presentation and Proceedings of the 2000 Conference
Han has spoken at several other local, national (Australian) and International conferences on Project Management, Technology Transfer, Quality and SPICE. This includes Software Quality Association (South Australia) meetings, Australian Organization for Quality meetings including the Annual Awards dinner, Software Process Improvement Network (SPIN) meetings, and the Australian Software Engineering Institute.
- A concept for Virtual Project Teams
STARS of Quality Management
An early SPICE Experience - American Society for Quality
The Audit is Dead - Long Live Assessment
Australian Organisation for Quality - SPICE
From Formality to Agility
Agility in projects
STARS Webworx SOW
STARS Webworx Guide
From STARS to eWork and Beyond
eWork, Knowledge Management and Beyond
CASE STUDY LIBRARY
Amatil - Strategic Management
ATA - Information Systems and Information Technology
Contemporary People Management
AG Limited - emarketing
ESA and Environmental management
The following are excerpts from articles published in magazines.
American Society for Quality - Quality Progress
The article describes how the STARS Concept was developed through a series of workshops in a leading high technology software company.
Specifically it covers:
The overall aim of the concept
The evolution of the concept
Benefits in training people
Results of the workshops
Staff were interactively involved in formulating basic principles to achieve quality outcomes and from this were led to consider the company's culture and approach to management in general, including quality management.
The article describes the status of SPICE (ISO15504) in 1997-1998.
SPICE is a process assessment model that provides measurement and improvement opportunities for a software oriented organization.
The model is an International collaborative effort with major contributions from the European Software Institute, the Software Engineering Institute (USA) and the Software Quality Institute (Australia).
The article also describes our experiences in adopting and performing SPICE assessments within CelsiusTech Australia, and how we adapted the assessment process to provide major improvement benefits.
Our feedback was used to further improve the evolving standard.
Australian Organization for Quality
The article introduces the new assessment paradigm offered by SPICE (ISO15504).
It does so in a wider context, proposing three dimensions (and associated standards) of Quality:
Industry Best Practice
These dimensions do not always lead to concurrent outcomes.
It argues that for software development organizations the applicability and value of traditional Quality Audits is at best ineffective, and at worst counter-productive.
By way of self assessment, it suggests that the ineffective independent audit approach is discarded and a more effective approach is implemented.
This article was a follow-on to the above article and proceeds to describe the emerging SPICE (ISO15504) standard in detail.
It also describes:
How we worked in cooperation with the Software Quality Institute (Australia)
Our introduction of the standard and methodology
Our training approach
Our assessment approach
The outcomes we achieved.
We describe the experience within an overall guiding framework I call the 3Ps: People - Process - Product, which I taught as part of the overall staff induction training and was a basis for quality focus when developing company processes and procedures, and for improvement activities.