The
following are a sample of the workshops, training and consulting we provide.
These offerings can be tailored to suit your organization. Some of these
are offered in conjunction with Synspace AG.
A
brief synopsis of the topics covered is provided as an indication of areas
covered.
Outsourcing
Software Development and Support See Outsourcing
Super Man for a skills view
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Outsourcing projects
and products |
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Outsourcing preparation
- Acquisition preparation and Request
For Proposals
- Contractor selection
- Contractual preparation, negotiation
and review
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Performing outsourcing
activities
- Initiation and planning
- Resource allocation
- Assessing and approving contractor
plans and processes
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Managing outsourcing
- Creating cooperative teams
- Monitoring performance
- Corrective action
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Leading
- Shared vision and goals
- Motivation in own organization
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Learning
- Using experience gained to improve
- Incremental outsourcing, project
by project
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International
issues
- Business culture
- Temporal issues (handling time
zone differences)
- Cultural liaison activities
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Software
Maintenance
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Software maintenance
as part of overall software activities
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- Project oriented process
- Continuous maintenance programs
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Maintenance planning
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- Relationship to overall software
planning
- Planning focus
- Specific activities and documentation
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Maintenance scenarios
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- Adapting the process to suit particular
software products and circumstances
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Roles, responsibilities, interfaces and activities
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- Product management and product
lines
- Maintenance
- Project Managers
- Integration with new development
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Documentation
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Maintenance
documents needed to maintain useful information |
Control mechanisms
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- Project control
- Product control, CM, QA,
- Release management
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Business
Culture
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What comprises
culture in general and Business Culture in particular
- Cultural artifacts
- Behaviors
- Norms
- Values
- Assumptions
- Beliefs
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Cultural Dimensions
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- What are some recognizable dimensions
- Dimensions as a continuum
- How each cultural dimension affects
behavior, norms and values
- Reconciling the dimensional
aspects
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Applying cultural awareness in the Business
environment
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- Inside the organization
- With external organizations.
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Using cultural awareness to optimize your
business
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- Avoiding common mistakes
- Working with diverse people, rather
than against them
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SPICE
Training
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What is SPICE (ISO15504)
- Software Process Improvement aspects
- Software Process Capability Evaluation
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The process dimension
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- Generic model for software using
or developing organizations
- Industry specific models
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The capability dimension
- 6 levels of capability
- What each level means
- How each level reflect business
practice
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Assessment using ISO15504
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- Rating the organization
- Using the results for improvements
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Business Process Mapping
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- Alternative approach to improvement
- Tailoring processes and assessment
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Leveraging external Best Practice and internal
practice
Team Based Business Design Improvement
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Applying
SPICE to projects
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Business Process mapping
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- Cooperative process understanding
- Non assessment
- Learning focus
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Using the SPICE as a source of ideas to
apply to organization processes
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- Business focus first
- Innovative improvement
- Continual improvement
- Designing processes with built-in
high capability levels
- Shaping team and individual attitudes
to process creation and use
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Tailoring an assessment model for evaluating
implemented processes
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- Ongoing consolidation and feedback
- Continuous improvement
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Project
and Process Management
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Understanding
the application of Project versus Process Management
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- Projects versus programs (and
processes)
- Optimizing each aspect
- Tailoring to your organization
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Project
Management
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- When is using a project the best
approach
- Project Planning
- Project work breakdown and allocation
- Resource management
- Monitoring
- Control
- Impropvement
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Managing
High Technology Projects
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- Characteristics of high technology
projects
- What aspects most reward your
efforts
- Common problems but not common
solution
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Process
Management
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- Process creation and description
- Applying the right process model
- Tailoring processes
- Improving processes
- Product management
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Getting
the Best from People Process and Product
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The
People - Process - Product model
- Understanding the interactions
- Optimizing each aspect
- Relationship to your organization
- Training and learning opportunities
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Using the model to simplify
- Recognizing and avoiding Pitfalls and
Problems
- Implications for process management
- When to use a product rather than describe
a process
- Getting the best from People
- Holistic synergy
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Operations
Management is offered at MBA level at the University
of Business and International Studies
For
further details, please contact us.
